How do I get a refund using the money-back guarantee?

Updated on Jul 29, 2016

LivePlan offers a 60-day, money-back guarantee. If you decide during the first 60 days that the app doesn't meet your needs, simply contact our Customer Advocate team for a no-questions-asked, 100% refund.

Note that the refund won't be applied if you cancel your account in LivePlan without contacting us. You need talk with our Customer Advocate team directly via email, phone or chat within the first 60 days, and we'll gladly refund your money.