Why is QuickBooks Desktop integration no longer available?

Updated on Jul 29, 2016

Intuit, the developers of QuickBooks Desktop, stopped supporting their Sync Manager tool on March 1, 2016. As you may know, the Sync Manager is what uploaded your data from QuickBooks Desktop to the cloud and made it available to LivePlan. Without Intuit's support for Sync Manager, LivePlan's integration with QuickBooks Desktop could no longer work. In response, we removed the QuickBooks Desktop option from the LivePlan Scoreboard.

You can still import data from QuickBooks Online or Xero into the Scoreboard, or enter your actuals manually. We just don't support the QuickBooks Desktop option anymore.

This article answers a few of the questions we've gotten about this transition.

How do I switch from QuickBooks Desktop to QuickBooks Online? Will my data transfer from one to the other?

If you have been using QuickBooks Desktop and want to be able to sync your QuickBooks data to the Scoreboard in the future, we recommend switching to QuickBooks Online. Intuit has created a very easy process for switching, which you can learn about here: 

Converting a QuickBooks Desktop file to QuickBooks Online

Who made the decision to stop supporting syncing with QuickBooks Desktop?

Intuit, not LivePlan, made the decision to stop supporting the Sync Manager (the tool that allowed QuickBooks Desktop users to import their data into the LivePlan Scoreboard). This decision not only affects LivePlan but also hundreds of other applications that previously imported data from QuickBooks Desktop.

What will happen to the QuickBooks Desktop data that I’ve already imported into LivePlan?

We removed the QuickBooks Desktop connection from LivePlan on February 25, 2016. We also removed your previously synced data on that date. Don’t worry, though, your forecasts will not be affected by this change. Also, your accounting data will continue to exist in QuickBooks Desktop on your computer.

To import your actual performance data into the LivePlan Scoreboard in the future, you can either enter your data manually or switch to QuickBooks Online. We recommend switching to QuickBooks Online.